ServiceNow HRSD Contractor; HR Technology

Service Now HRSD Contractor (HR Technology)

Team: HR Technology (People Operations & Service Delivery)

Engagement: Contract (3-6 months)

Location: On-site 3 days/week at HQ – Vienna, VA

We are seeking a highly experienced technical functional team member to join our Service Now HR Service Delivery team for a 3–6-month engagement. In this role, you'll work alongside our HR Technology team to complete and deliver critical work for our Service Now instance merge, consolidating HR Service Delivery into our client's enterprise Service Now instance. The ideal candidate will bring strong hands-on experience completing HRSD instance merges, data conversion validation, instance compare methods, gap solutioning, testing, and best-practice decisioning.

• Perform data conversion validation and remediate configuration/data issues
• Solution and deliver instance compares so that feature differences can be quickly identified
• Solution gaps and guide decisions using HRSD/EC Pro and instance merge best practices, delivering on solutions
• Be hands-on to quickly address updates and changes
• Educate and provide consulting to HR project teams on merge concepts and EC Pro
• Contribute to weekly status reports
• Demonstrate exceptional team partnership, actively collaborating with HR Technology teammates to drive shared outcomes
• Foster a positive, "One Team" mindset, modeling transparency, dependability, and mutual support to create an environment where the broader team can deliver high-quality results together

• 7+ years hands-on Service Now HRSD experience
• Experience completing at least one HRSD → core instance merge
• Experience performing data conversion compares
• Strong knowledge of differences between Service Now products
• Ability to guide decisions based on best practices
• Experience with Employee Center Pro (EC Pro)

Ready to make an impact? Apply now to join our HR Technology team for this critical engagement.

CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.

CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.

CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.