Cloud Services Administrator

Overview

At HDR, employee‑owners are fully engaged in creating a welcoming environment where each of us is valued and respected, empowering authentic contributions every day. This on‑site role supports 24/7 cloud operations across Azure, AWS, GCP, and OCI.

• Perform routine administration tasks across supported cloud platforms.
• Support provisioning, configuration, monitoring, and deprovisioning of cloud resources using established standards.
• Assist with identity, access, and role‑based access administration for cloud and SaaS services.
• Execute operational procedures for cloud incidents, service requests, change activities, and basic troubleshooting.
• Support connectivity validation between SaaS platforms and enterprise resources, including private/public network paths, identity providers, and data services.
• Monitor cloud resources for availability, configuration drift, tagging compliance, and basic cost anomalies.
• Assist with enforcement of governance standards such as naming conventions, resource tagging, subscription/account organization, and policy application.
• Document support procedures, recurring issues, standard configurations, and runbooks.
  
  Escalate advanced issues related to security, automation, architecture, or platform performance to senior team members.
• Participate in on‑call rotation or operational support processes, as assigned.

• Exposure to one or more public cloud providers:
  Azure, AWS, GCP, or OCI.
• Entry‑level cloud certification such as Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital Leader, or OCI Foundations.
• Exposure to scripting or automation tools such as Power Shell, Bash, Python, or Terraform.
• Familiarity with enterprise identity platforms such as Microsoft Entra  / Azure AD, Okta, or similar IAM solutions.
• Exposure to SaaS administration or support for platforms such as Snowflake or similar enterprise services.

• Associate’s degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent combination of education and relevant experience.
• Minimum 1 year of experience in IT infrastructure, systems administration, cloud operations, or technical support.
• Basic understanding of cloud concepts including virtual machines, storage, networking, identity, and SaaS integrations.
• Familiarity with IT service management processes such as incident, request, and change management.
• Foundational understanding of security principles including least privilege access, MFA, and secure configuration basics.
• Ability to learn multiple cloud platforms and tools in a structured enterprise environment.

On‑site role requires 24/7 operations with standard shifts from 6:00 AM to 6:00 PM, Monday to Friday. Position requires scheduled on‑call flexibility and ability to remain reachable during off‑hours for critical business continuity. Primary location:
Omaha, Nebraska. Other locations:
Phoenix, AZ;
St. Paul, MN;
Austin, TX;
Kansas City, MO;
Columbia, SC;
Denver, CO;
Vienna, VA;
Santa Lucia, TN;
Folsom, CA;
Portland, OR;
Pennington, NJ;
Woodcliff Lake, NJ;
Orlando, FL;
Harrisburg, PA;
Salem, OR;
Fort Worth, TX;
Pittsburgh, PA;
San Antonio, TX;
Dallas, TX;
Albuquerque, NM;
Olympia, WA;
Englewood, CO.

• Medical, dental, and vision coverage
• Short‑term and long‑term disability insurance
• Life insurance
• Employee assistance program
• Paid time away and parental leave
• Paid holidays
• Retirement savings plan with employer match
• Employee referral bonus
• Tuition reimbursement

HDR is an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest, and conviction records.