Content Team Lead​/Web Content Manager Security Clearance

Position: Content Team Lead / Web Content Manager with Security Clearance
Job Title:

Content Team Lead / Web Content Manager

Clearance Required:

Public Trust, US Citizen;

Work Location:

Remote. Alpha Omega is seeking a Content Team Lead / Web Content Manager to support the Substance Abuse and Mental Health Services Administration (SAMHSA) Web Modernization and Support (WMS) contract. This role will lead day-to-day web content operations, oversee Drupal content management activities, coordinate customer-facing communications, and manage a team of Content Managers supporting SAMHSA.gov and related digital properties. The ideal candidate is highly organized, customer-focused, and experienced in managing enterprise web content operations within a fast-paced federal environment.

This individual will serve as both a working lead and webmaster, ensuring content accuracy, timeliness, governance compliance, and coordination across stakeholders, developers, designers, and communications teams.

Key Responsibilities:

Content Operations & Drupal Web Management
* Lead daily web content management activities within Drupal CMS environments.
* Perform webmaster functions, including content publishing, page updates, metadata management, taxonomy alignment, and content quality reviews.
* Coordinate and manage enterprise content update calendars, release schedules, and publishing timelines.
* Ensure website content remains accurate, accessible, compliant, and aligned with agency standards and priorities.
* Support high-visibility updates, emergency communications, campaigns, and digital initiatives across SAMHSA web properties.
* Monitor content workflows and ensure timely completion of customer requests and operational tasks. Team Leadership & Task Management
* Manage and coordinate task assignments for a team of approximately five Content Managers.
* Track workload, priorities, deadlines, and deliverables across multiple concurrent initiatives.
* Lead internal content team meetings, status reviews, and operational coordination sessions.
* Provide mentorship, quality oversight, and guidance to content staff.
* Collaborate with developers, designers, QA testers, and program leadership to support integrated web operations. Customer Engagement & Coordination
* Lead meetings and coordination sessions with government customers and stakeholders.
* Serve as a primary point of contact for content operations and publishing activities.
* Translate customer requests into actionable content tasks and priorities.
* Provide status updates, publishing schedules, and operational reporting to leadership and stakeholders.
* Coordinate cross-functional communication between content, development, UX/UI, analytics, and infrastructure teams. Governance, Accessibility & Quality
* Ensure compliance with Section 508 accessibility standards, federal web policies, and content governance processes.
* Review content for formatting consistency, usability, readability, and adherence to agency branding standards.
* Support quality assurance reviews and content validation activities prior to production deployment.
* Assist with development and maintenance of content governance documentation, workflows, and standard operating procedures.

Required Qualifications:

Required Experience/

Skills:

* 5+ years of experience managing website content operations in Drupal or similar CMS platforms.
* Experience serving as a webmaster or content lead for large-scale enterprise or federal websites.
* Experience leading teams and coordinating content publishing operations across multiple stakeholders.
* Strong understanding of web content governance, accessibility standards, metadata, and taxonomy management.
* Excellent organizational, communication, and customer engagement skills.
* Experience managing editorial calendars, publishing schedules, and competing priorities in a fast-paced environment.
* Familiarity with Agile workflows, Jira, Confluence, and collaborative digital delivery environments.

Preferred Qualifications:

* Experience supporting federal health or public-sector digital modernization programs.
* Familiarity with SAMHSA, HHS, or government communications environments.
* Knowledge of Section 508 accessibility requirements and web content best practices.
* Experience coordinating enterprise-level website updates, campaigns, or crisis communications.
* Familiarity with analytics-driven content optimization and user-centered content strategies. (Required or Preferred)

Education:

* Bachelor’s degree in Communications, Journalism, Digital Media, Information Management, or related field preferred. Salary and Benefit Information:
The likely salary range for this position is $101,000 - $120,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor…