OSD Support Services

Job Title: OSD Support Services Clearance Required: Secret Work Location: Onsite, San Antonio, TX

• Create custom enterprise level Operating System Deployment (OSD) Task Sequences utilizing Microsoft scripting technologies and components, such as Power Shell, VBScript, WMI, .NET and XML for captured images.
• Assess and validate non-standard hardware / software, to include new enterprise MECM OSD related products, to ensure operability in the enterprise.
• Provide a report on results. Provide enterprise administrators with current drivers for assigned hardware within the OSD process for both on‑premise and MED
  365 Cloud environments. Ensure appropriate drivers are used for assigned hardware.
• Add, distribute, and install images.
• Provide senior level technical support for troubleshooting of OSD related issues for both on‑premise and MED
  365 Cloud environments.
• Send notification to customers and groups prior to and after implemented requests or modifications.
• Manage and operate the on‑premise ITC environment, ensuring system performance and availability requirements are met.
• Develop ITC processes for establishing testing environments.
• Ensure changes are not implemented in ITC environments without appropriate approvals and documentation.
• Resolve ITC incidents and problems.
• All other duties as assigned.

Education:

• BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution

Experience/

Skills:

• 3+ years of relevant experience

Certification(s):

• CompTIA Security+ or similar (Cloud+ or GICSP or SSCP or GSEC)

The likely salary range for this position is $75,000 - $113,785. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth inthe company’s policy and benefits manuals. See below, to name a few:

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Guided by our core values—Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)— we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high‑impact solutions. We recognize and reward hard work.

Through our H.E.A.R.T. Awards Program, colleagues and managers can recognize each other for actions that exemplify these values. Recognized employees receive a detailed nomination highlighting their contributions, which is shared with their manager. Each quarter, select nominees have the opportunity to receive a monetary bonus as an extra thank‑you for their impact.

Alpha Omega is an award‑winning Federal IT solutions provider dedicated to delivering mission‑enabling technology and strategic solutions across the National Security, Federal Financial, Healthcare, and Space & Science domains. Since our founding in 2016, we have grown to over 800 employees nationwide with $230m in revenue. With the January 2025…