User Experience; UX) Analyst

User Experience (UX) Analyst Classification: Exempt Clearance: Public Trust Location: This position is remote within 1 hour of Vienna, VA

• User Experience Analyst supporting the Health & Human Services Agency.
• Provide input and reporting on all products and solutions regarding user experience, work product review and guidance for Section 508, and WCAG 2.1.
• UX & UD deliverables shall include, as appropriate, design options represented as wireframes; design standards for systems and websites; and other documents for both the customers and development team to review, approve, and incorporate into systems and websites.
• Assess the current state of systems and work products from a human-centered design perspective and produce a Human-Centered design report detailing initial findings and suggested remediation measures.
• Ensure that service and system development, enhancement, and operations work includes user experience and user design participation and review.
• Design and deliver high-fidelity wireframes optimized for a wide range of devices and interfaces.
• Translate clients’ product vision into tangible digital experiences by researching, conceiving, sketching, wire-framing, prototyping, and testing experiences.
• Identify design problems and devise elegant, simple solutions.
• Make strategic design decisions related to core and new functions/features.
• Validate design decisions and concepts through user research, heuristic analysis, and user testing.
• Efficiently balance multiple projects and project types.

• At least 3 years of UX design experience (in industry, freelance, etc.).
• Preference will be given to candidates who demonstrate experience designing complex solutions for complete digital environments regardless of cumulative years of experience.
• Experience with screen readers including, but not limited to JAWS, NVDA, or Microsoft Narrator, to test keyboard navigation, responsive design for desktop/laptop and mobile devices, as well as multiple browser brands and browser versions such as Chrome, Firefox, Safari, and Edge.
• Wire-framing experience required.
• Firm research and usability foundation.
• Experience planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Proficient in visual and interaction design.
• Expertise in Adobe XD and Adobe Suite products.
• 508 compliance, WCAG
  2.1 and accessibility knowledge.
• Experience in using UX design best practices with a deep understanding of mobile-first and responsive design.
• Ability to effectively work with clients to understand detailed requirements and design complete user experiences that meet client vision and end-user needs.
• Strong written and spoken communications skills and ability to present ideas to all levels of stakeholders, including VIPs.
• Ability to iterate designs and solutions quickly, efficiently and intelligently.
• Must possess problem-solving skills, an investigative mentality, and a proactive attitude with the courage to speak up and take charge when necessary.
• Ability to operate with minimal guidance and direction.
• Strong time and project management skills to ensure all deadlines are met.
• Must have a Public Trust Clearance or higher.
• Bachelor’s degree strongly desired.
• UX certifications strongly preferred.

Intelli Dyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. Intelli Dyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.

Compensation: $80k/yr - $105k/yr