ServiceNow SecOps; Vulnerability Response) Senior Engineer

Role:
Service Now Sec Ops (Vulnerability Response) Senior Engineer Duration: 12+ Months

Job Description:

• As a Security Engineer, you will support the design, implementation, and optimization of Service Now Security Operations solutions, with a focus on Vulnerability Response and related workflow automation.
• This role offers the opportunity to work with client stakeholders to improve vulnerability management processes, strengthen data quality, and drive scalable remediation outcomes across the enterprise.

• Designing and implementing Service Now Security Operations solutions, including data models, workflows, access controls, and application configurations
• Configuring and administering Service Now Vulnerability Response and Configuration Compliance modules, including source onboarding, assignment rules, service-level agreements, notifications, and remediation tasks
• Integrating Service Now with vulnerability scanners and other third-party tools, and validating data mapping, configuration item matching, schedules, and error handling
• Building automation using Flow Designer, Integration Hub, and Representational State Transfer application programming interfaces to support routing, approvals, escalations, enrichment, and remediation verification
• Partnering with client security, information technology, and operations stakeholders to run workshops, define requirements, create user stories, and align configurations to business risk and remediation processes
• Developing dashboards, documentation, update sets, and role-based access controls, while providing technical guidance to junior team members

• 4-8 years of Service Now administration, development, or platform experience
• 3+ years of Service Now Security Operations or Vulnerability Response implementation experience
• Experience implementing or operating Service Now Vulnerability Response
• Experience with vulnerability management lifecycle processes, including scan, triage, prioritization, remediation, and verification
• Experience with Configuration Management Database, asset data, configuration item matching, ownership, or criticality management
• Bachelor's or master's degree in information technology or a specified field

• Service Now Certified System Administrator certification
• Service Now Certified Application Developer certification
• Service Now Vulnerability Response or Security Operations certification
• Experience with Configuration Compliance, Threat Intelligence, Security Incident Response, Governance Risk and Compliance, or Integrated Risk Management modules
• Experience with performance tuning or large-scale data ingestion in Service Now