Senior Technology Product Analyst; Member IAM​/CIAM

Position: Senior Technology Product Analyst (Member IAM/CIAM)
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
    The Senior Technical Product Analyst supports the operation, modernization, and continuous improvement of member-facing Customer Identity and Access Management (CIAM) platforms. This role serves as a connection point between business stakeholders, leadership, engineers, platform support teams, security partners, vendors, and risk partners to clarify requirements, coordinate delivery, and keep work aligned across teams. The analyst translates business and operational needs into technical concepts, process flows, user stories, acceptance criteria, and implementation plans that support reliable and secure product delivery.

The role supports PI Planning, SDLC and release-management activities, vulnerability and lifecycle-management initiatives, operational readiness, and production-support processes across cloud and on-premises CIAM technologies.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful:
Make our mission your passion.

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Equal Employment Opportunity:
All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations:
If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medical accommodations or by calling  This team cannot provide any information on job postings or application status.

Disclaimers:
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive.

You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams:
Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., Linked In, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act:
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Business Administration, or a related field, or an equivalent combination of education, training, and experience.
5+ years of experience in identity and access management (IAM), cybersecurity, business systems analysis, product analysis, software engineering, infrastructure operations, or a related technology discipline.

Demonstrated experience translating business needs into…