Project Manager, Program ​/ Project Manager, Operations Manager

To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.

Ensures effective management of projects from inception through implementation

Defines, develops, and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules

Works with the business group to determine and understand business requirements

Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases.

Develops clear and concise "big picture" of projects within Navy Federal organizational goals

Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training.

Manages project budgets including risk and impact of changes to project plans.

Identifies and minimizes project risks or constraints that would impact project deliverables

Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives

Ensures project deliverables are met in accordance with customers' expectations

Sets, manages, and communicates client expectations for the project.

Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards

Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules

Monitors and controls risks ensuring timelines are met and project goals are attained

Facilitates project team and client meetings for the resolution of project issues

Provides project status reports to management

Ensures success of projects by working closely with Procurement regarding vendor contracts

Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management

Manages contracts' quality assurance, including contract administration and execution

Manages contract budget, cost control mechanisms and Change control

Serves as primary point of contact for project management and related issues

Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements

Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan

Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders

Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals

Promotes team building and skills development of project team members

Manages multiple, large, and highly complex projects

Participates in developing, modifying, and executing department policies, standards, and processes

Provides guidance on issues having department and/or organization-wide impact

Works on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

Solves highly technical and complex problems

Negotiates with or influences division/department management to facilitate project resolution within timelines and budget constraints

Manages relationships with vendors, participates in contact negotiations, oversees contract quality assurance, budget, and cost mechanisms

Performs other related duties as assigned.

Extensive project management experience overseeing multiple, large complex projects

Advanced knowledge of project life cycles, project management methodologies, and business requirements analysis

Expertise developing and managing relationships across business units and the organization

Extensive experience in leading, guiding, and mentoring others in a constantly changing and challenging environment

Strong understanding of contact and their impact on projects

Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)

Desired - Knowledge of Navy Federal's, or other financial institutions', operations

Excellent interpersonal, verbal, and written communication skills

Demonstrated skill in producing desired results and achieving goals and objectives

Demonstrated skill directing and controlling project activities of a broad functional area

Bachelor's degree in Business, Management, or related field or the equivalent combination of education, training, or experience

Desired - Advanced Degree in Business, Management, Economics, Finance, or related field