Task Order Manager

Position Title:

Task Order Manager

Department: Monitoring, Evaluation, Research, and Learning (MERL)

Location: Washington DC, Vienna, Virginia

Report To: IBTCI Project Director

Type: Full-time

Classification: Exempt

Clearance Required: Secret

IBTCI is seeking a highly qualified Task Order Manager (TOM) to lead execution and operational oversight for an upcoming large‑scale Monitoring, Evaluation, and Learning (MEL) support contract for the U.S. Department of State EUR/ACE Bureau. The TOM serves as the single point of accountability for successful task order performance and delivery, overseeing all contractual, operational, technical, staffing, financial, and quality management aspects to ensure compliance with the Statement of Work (SOW), Performance Work Statement (PWS), and Department of State requirements.

• Lead overall execution and performance management of the task order against contract requirements, SOW/PWS objectives, timelines, and performance standards.
• Ensure timely delivery of all contract deliverables, reports, evaluations, dashboards, analytics products, and MEL activities.
• Support operational planning, work planning, surge support, and task prioritization across the contract lifecycle.
• Ensure integration and coordination of MEL systems, reporting tools, data analytics, and knowledge management activities.
• Serve as the primary point of contact for the Contracting Officer (CO), Contracting Officer’s Representative (COR), Department of State stakeholders, and IBTCI leadership.
• Lead regular status meetings, technical briefings, operational reviews, and client communications.
• Maintain strong client relationships and proactively manage customer expectations.
• Provide performance updates, implementation reports, and executive‑level briefings to internal and external stakeholders.
• Coordinate responses to client requests, data calls, audits, and inquiries from oversight entities including OIG, GAO, and Congressional stakeholders.
• Monitor and manage task order schedules, milestones, staffing plans, and deliverable timelines.
• Track financial performance including burn rates, budgets, resource allocation, forecasting, and invoicing coordination.
• Identify implementation risks early and lead mitigation planning to minimize operational disruptions.
• Coordinate recruitment, onboarding, workforce planning, and retention efforts for task order personnel.
• Ensure staff meet contract labor category qualifications, technical requirements, and security clearance requirements.
• Ensure full compliance with contract terms and conditions, Department of State regulations, and company policies.
• Ensure compliance with security requirements, Section 508 accessibility standards, data protection requirements, and Department of State MEL guidance including 18 FAM 301.4.
• Coordinate with Contracts, Finance, HR, Security, and Legal teams to support compliant task order execution.
• Identify, assess, track, and resolve operational, technical, financial, staffing, and contractual risks/issues.
• Maintain risk registers, issue tracking systems, and mitigation plans.

• Master’s degree in international development, public administration, business administration, public policy, economics, political science, or related field.
• Minimum 10 years of progressively responsible experience managing U.S. Government‑funded contracts, task orders, or international development programs.
• Demonstrated experience managing large‑scale task orders or programs under IDIQ contract vehicles such as OASIS, HCaTS, or similar federal contracts.
• Experience overseeing multidisciplinary teams, subcontractors, budgets, schedules, and complex deliverables in multi‑country environments.
• Strong understanding of federal contract management, compliance, reporting, and operational oversight requirements.
• Experience working with monitoring, evaluation, learning (MEL), analytics, data visualization, or institutional support programs preferred.
• Experience supporting U.S. Government agencies, preferably the Department of State, USAID, or similar foreign assistance entities.
• Experience operating in complex, politically sensitive, or…