Development Operations and Engagement Specialist

About United Cerebral Palsy (UCP)

United Cerebral Palsy (UCP), founded in 1949, is one of the nation’s largest nonprofit networks serving people with disabilities. UCP promotes independence, inclusion, and full participation for people with cerebral palsy, intellectual and developmental disabilities, and other disabilities through a nationwide network of affiliates and partners.

UCP affiliates provide essential services including housing, therapy, assistive technology, early intervention, employment assistance, community living, social and recreational programs, referrals, and advocacy. By leveraging affiliate expertise and new technologies, UCP expands opportunities for people with disabilities to live, learn, work, and thrive in their communities.

UCP seeks a Development Operations and Engagement Specialist to support a growing national fundraising program. This hands‑on role is ideal for a detail‑oriented development professional with strong writing, marketing, and project coordination skills. Working closely with the Director of Development, the specialist will support annual giving, digital fundraising, donor engagement, prospect research, development communications, and reporting.

The specialist will help turn fundraising priorities into organized, well‑executed campaigns and donor communications while coordinating activity across development, marketing, finance, and Salesforce functions. This role is essential to ensuring donors and partners receive timely, consistent, and meaningful engagement.

• Coordinate annual giving, direct mail, email, digital, peer‑to‑peer, recurring‑giving, and planned‑giving awareness campaigns.
• Develop campaign workplans, schedules, audience segments, content, calls to action, and follow‑up activities.
• Draft fundraising appeals, donor newsletters, campaign emails, sponsorship materials, website content, and social media copy.
• Coordinate fundraising activity across Salesforce, Go Fund Me  Pro (Classy), email platforms, social media, and the UCP website.
• Create peer‑to‑peer fundraising toolkits, participant communications, and training resources.
• Partner with Marketing & Communications on design, branding, publishing, and social media placement.
• Monitor campaign performance and prepare post‑campaign reports with results and recommendations.
• Support donor lists, sponsorship fulfillment, and communications for approved fundraising events.

• Support cultivation, solicitation, acknowledgment, and stewardship of individual donors and corporate partners.
• Coordinate timely donor acknowledgments, recognition, and stewardship communications.
• Draft donor correspondence, proposals, sponsorship materials, presentations, and briefing documents.
• Prepare prospect profiles, meeting briefs, background information, and talking points.
• Coordinate donor meetings, including scheduling, materials, documentation, and follow‑up.
• Track donor pipelines, stewardship schedules, and sponsorship commitments.
• Support donor retention, recurring giving, reactivation, upgrading, and planned‑giving awareness.
• Assist with routine corporate and sponsorship outreach as assigned.

• Maintain accurate donor, prospect, campaign, and fundraising records in Salesforce.
• Create and maintain Salesforce campaigns, lists, segments, reports, and dashboards.
• Track donor communications, meetings, commitments, and next steps.
• Identify and coordinate corrections for incomplete or inconsistent records.
• Partner with the Salesforce Administrator on workflows, reports, automation, and data practices.
• Prepare recurring reports on revenue, campaign performance, donor participation, retention, and progress toward goals.
• Maintain the development calendar and coordinate revenue reconciliation with Finance.
• Support audits, annual reporting, Form 990 data needs, and external nonprofit profiles (Candid, Charity Navigator, BBB Wise Giving Alliance).
• Maintain development procedures, templates, and documentation; recommend process improvements.

• Bachelor’s degree or equivalent combination of…