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Luxury Brand Evaluator

Job in Vienna, Fairfax County, Virginia, 22184, USA
Listing for: CXG
Full Time position
Listed on 2026-07-08
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below
Position: Become a Luxury Brand Evaluator  US

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.

About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

What you will be doing
  • Choose your assignments - align your missions with your personal preferences and profile
  • Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
  • Observe carefully - check the ambiance, service quality, and overall customer experience
  • Provide honest feedback - use our platform to share your observations through questionnaires
Perks of the Role
  • Collaborate with iconic brands across industries
  • Flexible assignments tailored to your interests
  • Compensation for your time and input, with the potential for reimbursement on purchases
  • A user-friendly platform for managing missions and feedback
Compensation
  • Non-Purchase Evaluations:
    Earn a fee based on mission complexity
  • Purchase-Based Evaluations:
    Reimbursement for approved items as stated in the mission brief
Requirements
  • Must be 18 years or older (21 years or older in the United States)
  • Current customer of premium and luxury brands
  • Not currently under contract with any retail brands, to ensure impartiality
  • Punctual, organized, detail-oriented, and reliable
  • Observant and passionate about customer experience
  • No prior experience is required; we value honest feedback from genuine customers
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