Part Time Retail Sales Associate

We are looking for Part-time, service-oriented individuals who love tasting, teaching, learning about, and selling some of the most amazing handcrafted chocolates in the world
. We offer flexible schedules, including weekends, as well as the opportunity to be part of a dynamic team that values your contributions.
Who We Are:For 40 years, Holl's Swiss Chocolatier has defined the art of fine chocolate making by selecting only the most superb ingredients. Holl's applies the same devotion to selecting and developing the best people. As an employer of choice, Holl's Swiss Chocolatier values a rich assortment of people that want to work in a pleasant and energized setting. In exchange for your expertise and enthusiasm, we offer excellent career growth opportunities and a competitive salary.

Holl's Swiss Chocolatier offers a challenging, professional teamwork environment. Our Sales Associates are the most critical link in ensuring that our customers have a rewarding experience that exceeds expectations and will keep them coming back time after time. Sales Associates must demonstrate excellent customer service skills; provide product knowledge to our customers and work as part of a team to meet individual and store objectives.

We are obsessed with serving our customers and, of course, chocolate. A career at Holl's means great chocolate, detailed systems, and being part of something we think is pretty awesome. At Holl's, we like to keep things simple. We have two goals:
Create world class confections & make our customers feel special.

We believe in rewarding outstanding work, promoting from within and building long-term relationships with our employees. Our culture makes all of these things possible. It's fun, supportive, competitive and a great place to grow your career.

This position is Part-Time : 12-20 hours per week and works the following shifts:
Monday through Saturday 9:00am - 2:00pm; 9:30am - 6:00pm; and 1:00pm - 6:00pm
We are a Seasonal Business – we are busiest at the holidays, therefore;

• You MUST be available to work Christmas Week (including 12/24) and February 13th & 14th
• During peak holiday times (Christmas, Valentine's. etc), overtime and Sundays may be required.
• Holl's Chocolates is closed the following:
  New Year's Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

• Must be available to work shifts listed
• Must have graduated high school or equivalent
• Must be well-groomed and professional in appearance and demeanor
• Must be personable and pleasant in interactions with co-workers and customers
• Must be able to stand for up to 8 hours at a time
• Must be committed to maintaining a neat and clean workspace
• Must possess basic math skills
• Must be able to lift 50 pounds
• Must possess a good level of manual dexterity
• Must have a basic level of computer competency
• Must be able to work quickly and accurately
• Must be able to work alone and with others
• Must be able to learn and describe all of our products
• Must follow safe food handling procedures

• May have experience working in customer service and/or the food service/hospitality industry (not always required)
• Have a reputation for giving great service to guests and co-workers
• Can handle multiple tasks at one time
• Has good problem solving skills
• Has strong interpersonal skills Is able to work independently and as a member of a team
• Communicates professionally in person and on the phone
• Can maintain high energy during the entire shift
• Self-motivated and enjoys learning
• Passionate about great food
• Has strong organizational and follow-through skills
• Possesses a high level of ownership, accountability and initiative

• Greeting customers and assisting them with whatever they may need
• Answering questions regarding our shop, our history, chocolates, and prices
• Assisting customers in selecting chocolates, wine & coffee for whatever occasion needed
• Answering telephone calls and taking phone…