Inside Sales Support Specialist

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts.

Our most successful Inside Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!

• Customer Engagement:
  Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
• Sales Support:
  Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
• Relationship Management:
  Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
• Operational Support:
  Assist with production operations from time to time. Ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

• Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand.

• Competitive Salary
• Professional Development Opportunities
• Dynamic and Supportive Work Environment

• Strong proficiency in computer operations, including Microsoft 365 and POS systems.
• Excellent command of the English language with strong spelling, grammar, and proofreading skills.
• Understanding of basic sales and customer relations principles.
• Exceptional communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.

Compensation: $20.00 per hour