ServiceNow FSM Developer- FSM Implementation Job Vienna area,Virginia USA,Software Development

Service Now FSM Developer- FSM Implementation

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team.

Location(s):
Vienna, VA (Remote)

Core Responsibilities:

Develop and customize Service Now FSM solutions
Configure Work Order Management
Configure Scheduling and Dispatch
Develop Agent Workspace and Dispatcher Workspace
Configure Field Service Mobile App
Create workflows, business rules, UI policies, client scripts, and server-side scripts
Configure Service Territories
Configure Capacity and Scheduling
Configure Work Order Tasks
Develop REST/SOAP integrations
Work with Integration Hub and MID Server
Support mobile and offline capabilities
Perform unit testing, system testing, and UAT support
Troubleshoot production issues
Follow Service Now development best practices

Must-Have Technical

Skills:

Service Now FSM
Java Script
Glide APIs
Flow Designer
Script Includes
Business Rules
Client Scripts
Server Scripts
UI Policies
REST APIs
SOAP APIs
Integration Hub
MID Server
Work Order Management
Scheduling & Dispatch
Agent Workspace
Dispatcher Workspace
Field Service Mobile App

Preferred Experience:

CMDB
Incident Management
Asset Management
Performance Analytics
Reporting
Now Mobile
Now Assist
Agile/Scrum methodology

Preferred

Certifications:

Service Now Certified System Administrator (CSA)
Service Now Certified Application Developer (CAD)
Service Now Field Service Management (FSM) Certification

Ideal Candidate Profile:

7+ years of Service Now development experience
Strong implementation experience with Service Now FSM
Extensive scripting expertise (JavaScript, Glide APIs, Flow Designer, Script Includes)
Experience with mobile field service solutions
Strong integration experience using REST/SOAP, Integration Hub, and MID Server
Service Now CSA and CAD certified, with FSM certification preferred
Experience working in Agile environments
Excellent troubleshooting, communication, and problem-solving skills

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.