C-Suite Customer Success Strategist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Service Now in Vienna, VA seeks a Principal Customer Success Executive to own post-sale customer relationships, driving retention and value realization for our platform with senior stakeholders. You bring a consultative mindset and deep industry insights to align customer strategy with Service Now capabilities.
You will guide strategic direction, mentor delivery teams, and partner with Sales to secure renewals and opportunities for expansion, while mitigating risks across multi-workstream programs.
We have an opening for a C-Suite Customer Success Strategist in Vienna, VA, United States within Management & Operations, Sales.
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This posting is for the C-Suite Customer Success Strategist role at Service Now, based in Vienna, VA, United States.
We are looking to fill the C-Suite Customer Success Strategist position at Service Now in Vienna, VA, United States.
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