Technical Support Analyst - SQL & SaaS Specialist
Listed on 2026-09-30
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IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Analyst
Relativity is hiring an Application Analyst in Customer Support to diagnose, troubleshoot, and resolve complex software and network issues for a specific product vertical. You will interact with customers by phone and email, applying SQL skills and Windows/network knowledge to strengthen Relativity expertise.
You will create, manage, and maintain Salesforce tickets, adhere to SLAs, and collaborate with cross-functional teams to escalate and resolve incidents while documenting outcomes.
The Technical Support Analyst - SQL & SaaS Specialist role at Relativity is now open for applications in WV, United States.
The advertised compensation is 54.000 - 80.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Technical Support Analyst - SQL & SaaS Specialist role in the description above.
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