Rehabilitation Services Associate

Overview

Under the direction of the Branch Office Supervisor, the individual will function as a paraprofessional in providing assistance to counseling and supervisory staff in the Martinsburg District Office. Duties include assisting counselors with general and school territories through a variety of casework and direct services to clients. Responsibilities may involve developing new referrals, orienting prospective clients, conveying clients’ rights and responsibilities, facilitating intake, arranging medical and vocational evaluations at the direction of the counselor, coordinating records, providing employment services, job placement assistance, and follow‑up contacts, and performing fiscal and/or clerical duties as assigned to ensure efficient operation of the office.

The individual will also be responsible for conveying information regarding rehabilitation services and the process to the public and/or applicants to promote the agency. Frequent travel may be required to meet with clients and for public presentations. Computer skills are necessary for input into electronic case management to assist with documentation.

As a condition of employment, an inquiry into job‑related information will be completed, which may include, but is not limited to: criminal records, abuse registry records, driving records, employment history, and education and training. Failing to cooperate with this process, providing false or incomplete information, or discovering disqualifying information will result in denial or dismissal from employment or denial of transfer irrespective of when it is discovered.

• Training: High school diploma or the equivalent.
• Experience: Four (4) years of full‑time or equivalent part‑time experience in paraprofessional or clerical office support work that includes the application of state and federal laws and/or guidelines.
• Substitution: Successful completion of coursework from an accredited college or university may be substituted for the required experience at the rate of thirty (30) semester hours of training for every one (1) year of experience.
• Special Requirement: A valid driver’s license is required.