Billing Associate

The Billing Associate is responsible for preparing, processing, and maintaining accurate customer invoices across multiple regions. This role supports the Accounts Receivable and Billing team by ensuring timely billing, resolving invoice discrepancies, maintaining billing documentation, and partnering with Project Accounting and Operations to facilitate efficient invoice processing and cash flow.

This is a detail‑oriented role focused on billing execution, accuracy, and customer service while supporting standardized processes and continuous improvement initiatives.

• Ensure timely and accurate customer billing
• Improve billing accuracy and completeness
• Support cash flow through prompt invoice processing
• Maintain billing documentation and compliance
• Support standardized billing processes
• Provide excellent internal and external customer service

• Prepare, review, and process customer invoices accurately and on schedule
• Verify billing information, pricing, quantities, and supporting documentation prior to invoicing
• Ensure invoices comply with customer contract requirements and billing guidelines
• Process credit memos, adjustments, and billing corrections as needed
• Monitor billing queues to ensure invoices are issued within established deadlines
• Maintain organized billing records and supporting documentation

• Partner with Project Accounting, Operations, and Project Managers to obtain required billing documentation
• Research and resolve invoice discrepancies or customer billing inquiries
• Assist customers with invoice requests, payment support, and billing‑related questions
• Support regional teams with billing status updates and invoice tracking

• Track invoice status and assist with reporting on billing metrics
• Monitor unbilled work and communicate outstanding items to stakeholders
• Assist with special projects, audits, and process improvement initiatives
• Perform other duties as assigned to support the Accounts Receivable and Billing team

• Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred
• 1–3 years of billing, accounts receivable, or accounting experience
• Construction, contracting, or project‑based billing experience preferred
• Proficient in Microsoft Excel and Microsoft Office Suite
• Strong attention to detail and organizational skills
• Excellent communication and problem‑solving abilities
• Ability to manage multiple priorities in a fast‑paced environment