Billing Associate

The Billing Associate at Rose Paving is responsible for preparing, processing, and maintaining accurate customer invoices across multiple regions. This role supports the Accounts Receivable and Billing team by ensuring timely billing, resolving invoice discrepancies, maintaining billing documentation, and partnering with Project Accounting and Operations to facilitate efficient invoice processing and cash flow.

This is a detail-oriented role focused on billing execution, accuracy, and customer service while supporting standardized processes and continuous improvement initiatives.

Key Objective include:

Ensure timely and accurate customer billing

Improve billing accuracy and completeness

Support cash flow through prompt invoice processing

Maintain billing documentation and compliance

Resolve billing discrepancies quickly

Support standardized billing processes

Provide excellent internal and external customer service

Responsibilities

Billing Operations:

Prepare, review, and process customer invoices accurately and on schedule

Verify billing information, pricing, quantities, and supporting documentation prior to invoicing

Ensure invoices comply with customer contract requirements and billing guidelines

Process credit memos, adjustments, and billing corrections as needed

Monitor billing queues to ensure invoices are issued within established deadlines

Maintain organized billing records and supporting documentation

Customer & Project Support:

Partner with Project Accounting, Operations, and Project Managers to obtain required billing documentation

Research and resolve invoice discrepancies or customer billing inquiries

Assist customers with invoice requests, payment support, and billing-related questions

Support regional teams with billing status updates and invoice tracking

Reporting & Administrative Support:

Track invoice status and assist with reporting on billing metrics

Monitor unbilled work and communicate outstanding items to stakeholders

Assist with special projects, audits, and process improvement initiatives

Perform other duties as assigned to support the Accounts Receivable and Billing team Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred1–3 years of billing, accounts receivable, or accounting experience

Construction, contracting, or project-based billing experience preferred

Proficient in Microsoft Excel and Microsoft Office Suite Strong attention to detail and organizational skills

Excellent communication and problem-solving abilities

Ability to manage multiple priorities in a fast-paced environment
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