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Guest Service Manager – Luxury Resort
Job in
Villa Park, DuPage County, Illinois, 60181, USA
Listed on 2026-09-09
Listing for:
Village of Villa Park
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Management
Job Description & How to Apply Below
Village of Villa Park is seeking an experienced Guest Service Operations Manager to oversee daily hotel arrivals and departures and to lead the Guest Service Department with a focus on guest satisfaction. You will ensure rooms are prepared to standard and that guest profiles are accurately updated in the PMS system.
Responsibilities include supervising staff, coordinating with departments, attending briefings, upselling opportunities, and maintaining high service quality.
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