Accounts Receivable and Collections Specialist

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a Collections/Accounts Receivable Specialist. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

We are looking for an Accounts Receivable and Collections Specialist. This person will be responsible for reaching out to customers collecting on unpaid invoices. You will be working directly with our customers, insurance adjusters, vendors and subcontractors. You will be responsible for all aspects of collections and resolving customer billing problems to reduce the number of outstanding accounts receivables.

• Calling customers to obtain payments
• Posting customer payments by recording checks, and credit card transactions
• Updating receivables by totaling unpaid invoices
• Maintaining records of invoices, debits, and credits
• Resolving collections by examining customer payment plans and payment history
• Keeping organized and detailed documentation of all correspondence with customers
• Handling customer disputes in regards to payments or invoicing
• Handling all Liens and documentation of such records
• Reporting monthly statements

• 1+ years of high volume collections experience
• Moderate/Advanced experience with Microsoft Office