Business Office Manager

3107 Timberlake Road
Vestavia Hills, AL35243

We are a premier senior living retirement community dedicated to creating a welcoming, warm environment for the residents who call our community home. This opportunity is with The Birches at Villa Rica, located at 201 Permian Way, Villa Rica, GA 30180.

We offer competitive pay, a comprehensive rewards program, and a true team-oriented environment. If you are looking for a challenging and highly rewarding career in senior living, we would love to hear from you.

• Assist in the administration, selection, employment, discipline, and discharge of all personnel in accordance with administrative policy.
• Coordinate training for new and existing associates.
• Maintain associate timecards, submit payroll to HR, and maintain other employment records as necessary.
• Perform management duties in the absence of the Executive Director.
• Oversee business office functions, including assisting with marketing efforts, conducting community tours, coordinating billing, accounts receivable and payable processing, and making bank deposits.
• Participate in planning and implementing strategies to ensure efficient and effective community operations.
• Post ledgers and balance and reconcile individual resident accounts.
• Ensure efficient operations and compliance with financial goals established in the approved budget.
• Assist in the development of Operating and Capital Expenditure budgets for the community.
• Maintain strong relationships with residents, their families, and the surrounding community, staying informed of their needs and expectations.
• Serve as the principal telephone and office receptionist as needed during business hours.
• Perform other duties as assigned by the supervisor.

This position reports directly to the Executive Director and is expected to perform independently while exercising sound judgment. The role supervises, directs, and reviews the work of the Concierge(s) and participates in performance appraisals, disciplinary actions, and employment decisions.

The ideal candidate will have:

• Bachelor’s degree in Hospitality, Health Care, Business Administration, or a health-related field required;
  Master’s degree preferred.
• Minimum of three (3) years of managerial experience, preferably in accounting, bookkeeping, or office management.
• Senior living, health care, or hospitality experience preferred.
• Ability to meet the physical demands of the role, including sitting, standing, walking, climbing stairs, bending, stooping, reaching, grasping, and fine manipulation throughout the workday.

• Competitive pay
• Comprehensive benefits including medical, dental, vision, life insurance, and more
• Excellent growth and advancement opportunities
• Generous Paid Time Off (PTO) and Holiday Pay programs

If this role isn’t for you, but you know someone who would be a great fit, please share the job link with them—we appreciate the referral!

Hired candidates will be required to successfully complete a criminal background check, reference checks, pre-employment drug test, physical, and proof of employment eligibility.

Equal Opportunity Employer, including disabled and veterans.