Call Quality Analyst & Process Improver
Job in
Villa Rica, Carroll County, Georgia, 30180, USA
Listed on 2026-07-03
Listing for:
Verida Inc
Full Time
position Listed on 2026-07-03
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Verida Inc is seeking a Quality Assurance Call Monitoring professional in Villa Rica, GA, to provide quality monitoring for agents. This role involves evaluating call center operations, meeting scoring quotas, and making improvement recommendations.
The ideal candidate will display strong attention to detail, excellent communication skills, and a genuine desire to assist team members in achieving high standards.
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