IT Service Desk Student Worker

• Job Category Part-Time Support Staff Hourly
• Employee Type Part Time HP

The IT Service Desk Technician serves as the first point of contact for end users seeking technical assistance. This role focuses strictly on identifying, troubleshooting, and resolving Tier 1 IT issues while providing friendly, customer-focused service. Technical support is delivered directly across multiple channels, including phone, email, walk-ins, and the ticketing portal.

Vincennes University (VU) is a premier learning institution widely recognized for its leadership in innovation and the delivery of successful educational experiences. VU develops people and enhances communities through accessible, high-quality academic programs, strategic partnerships, and active engagement.

Vincennes University is an accredited, equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age, or veteran status. As required by Title IX of the Education Amendments of 1972 Vincennes University does not discriminate on the basis of sex, including sexual harassment, in its educational programs and activities, including employment and admissions.

Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.