STORE​/NIGHT CLERK

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe, clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate core values of respect, honesty, integrity, diversity, inclusion and safety.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products in the department and across the store.
• Gain and maintain knowledge of products sold within the department and respond to customer questions and make suggestions.
• Recommend grocery items to customers to ensure they get what they want and need; inform customers of grocery specials.
• Check product quality to ensure freshness; review sell‑by dates and take appropriate action.
• Label, stock and inventory department merchandise; provide customers with fresh products they have ordered.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food‑safety regulations and guidelines; maintain proper temperatures in cases and coolers, and keep temperature logs.
• Reinforce safety programs by complying with procedures, identify unsafe conditions and notify store management.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager when items need repair.
• Notify management of customer or employee accidents and report all safety risks/issues and illegal activity, including robbery, theft or fraud.

• Minimum
  :
  Ability to handle stressful situations; knowledge of basic math (counting, addition, subtraction); effective communication skills.
• Desired
  :
  Any retail experience; second language (speaking, reading, writing); promote trust and respect among associates; create an environment that enables customers to feel welcome and appreciated; maintain knowledge of products and provide recommendations; properly stock and inventory merchandise; adhere to food‑safety regulations; maintain temperature logs; reinforce safety programs; practice preventive maintenance; notify management of accidents; report safety risks; serve essential job functions with or without reasonable accommodation.

• A wide range of healthcare coverage, including medical, dental, vision and prescription, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career through our industry‑leading Continuing Education program.
• Vast potential for growth through abundant industry‑leading training programs and diverse career pathways.