Receptionist, Part time

Overview

Location:

Vineland, NJ 08361

Salary Range: $17.50 - $21.50 Hourly

Position Type:
Part Time

Job Shift:
Day

Education Level:
High School

Travel Percentage :
None

Category:
Admin - Clerical

AMI is seeking a Part time Receptionist to join the team in the Vineland-Chestnut Avenue location! This is a great opportunity to join a growing outpatient Radiology practice.

Part time, 20+ hour per week positions at AMI are eligible for Paid Time Off (PTO), Paid Holidays, 401k & Profit Sharing. Health benefits are not currently extended with part time positions. Offered rates increase based on years of work experience.

The Receptionist is responsible for but not limited to:

• Greets patients in a welcoming manner upon arrival, signs them in, and obtains their demographic information.
• Verifies that the patient’s demographic information is accurate and ensures that insurance cards, consents, and other documents are complete and in order.
• Answers phone calls and routes callers to the appropriate staff or department to ensure patient satisfaction.
• Provides patients with history forms, copies of AMI office policies, and legally required documents.
• Explains required forms to the patient in detail and obtains required signatures as needed.
• Prepares patients' charts in advance to ensure efficient registration experience.
• Gathers and prepares patients' records for release.
• Receives, sorts, and distributes incoming mail and interoffice courier deliveries.
• Processes payments from patients for out-of-pocket costs, fees, and copays.
• Schedules appointments for patients according to scheduling guidelines.
• Provides preparation instructions as needed for tests.
• Provides patients with support and guidance by listening to them, building their confidence, increasing satisfaction, ensuring commitments are met, setting appropriate expectations, and responding to their needs.
• Always maintains patient confidentiality.
• Works as a liaison between patients and the clinical team to enhance the delivery of patient care.
• Maintains a calm demeanor and continues to provide courteous customer service when confronted with a difficult situation.
• Maintains the reception and waiting areas in a neat and orderly condition.
• Completes detailed work assignments in a timely manner.
• Performs other duties as assigned.

The Part time, 20 hour per week position will provide coverage in AMI's Vineland-Chestnut Avenue location. Coverage in Bridgeton will be scheduled as needed.

The work schedule options include:

Monday, 7am-5:30pm

Tuesday, 7am-5pm, occasionally until 5:30pm

Rotating Saturdays every eight (8) weeks

Thursday, 7:30am-6pm

Friday, 7:30am-6pm

Rotating Saturdays every eight (8) weeks

Schedules are subject to change based on business needs.

Candidates must have a High School Diploma or equivalent. Previous clerical experience and intermediate computer skills are required. Must demonstrate excellent customer service practices and have the ability to work in a fast-paced environment with minimal supervision. Previous experience in a medical office or hospital is strongly preferred. Exceptional communication skills, both in-person and on the phone, are required for success in this position.

Part time, 20+ hour per week positions at AMI are eligible for Paid Time Off (PTO), Paid Holidays, 401k & Profit Sharing. Health benefits are not currently extended with part time positions. Offered rates increase based on years of work experience.

EOE