Glass Application Engineer

Job Title: Glass Applications Engineer

Functional Group: Technology

Department: 1500 – MOH Production Salary

Direct report: Vice President of Technology

Indirect report: General Manager

FLSA Status: Salary Exempt

Travel Required: Up to 50%

Revision Level: 1

Revision Date: 05/16/2026

The Glass Applications Engineer is a highly technical and customer-focused role responsible for supporting the development, application, and manufacturing of advanced glass solutions for mission-critical OEM applications serving our “Core Four” markets, aerospace, defense, life sciences, and semiconductors. This position serves as a key member of the Technology organization while also acting as a hands‑on engineering resource to plant operations, quality, and commercial teams.

This role will support new glass formulations and designs, customer applications, product development, and manufacturing process optimization while collaborating cross-functionally across the organization. The Glass Engineer will routinely interact with customers and travel alongside the Sales team to provide technical expertise, support customer initiatives, and strengthen strategic partnerships.

• Application Engineering & Customer Support:
  Serve as the key technical liaison between McDanel’s customers in our “Core Four” markets and internal teams by evaluating customer requirements, supporting technical discussions, and recommending application‑specific glass solutions.
• Glass Formulation & Product Development:
  Support the development and optimization of new glass formulations, product designs, and manufacturing processes to meet customer and business objectives.
• Manufacturing & Process Support:
  Provide technical support to manufacturing operations by assisting with troubleshooting, root cause analysis, corrective actions, and continuous improvement initiatives.
• Sales & Commercial
  
  Collaboration:
  
  Travel with the Sales team to customer sites, trade shows, support technical presentations, identify unmet customer needs and opportunities, and strengthen customer relationships across strategic markets.
• Training:
  Educate sales and account teams on McDanel’s technical product offerings to enhance their understanding and engagement.
• Cross‑Functional
  
  Collaboration:
  
  Partner with Operations, Quality, Engineering, R&D, and Commercial teams to ensure successful product development, commercialization, and production support.
• Data Analysis & Reporting:
  Analyze technical and production data to identify trends, improve product performance, and support operational decision‑making. Prepare technical reports, documentation, and presentations for both internal and external stakeholders.
• Innovation & Continuous Improvement:
  Support innovation initiatives focused on advancing glass technologies, improving process capability, and increasing operational efficiency. Stay informed about the latest developments in glass materials science and engineering, including, but not limited to, regular literature review and attending relevant academic conferences.
• Values, Safety, and Organizational Support:
  Demonstrate behaviors aligned with company values, actively contribute to a strong safety culture, and perform other duties and responsibilities as assigned in a professional manner.

• Strong understanding of glass science, material behavior, and manufacturing processes.
• Excellent communication and presentation skills with the ability to communicate technical concepts to both technical and non-technical audiences.
• Strong analytical, troubleshooting, and problem‑solving capabilities.
• Ability to work cross‑functionally in a fast‑paced manufacturing environment.
• Proficiency in Microsoft Office Suite and technical reporting/documentation.
• Ability to travel up to 50% of the time.
• Ability to work in both office and manufacturing environments while following all applicable safety requirements.

• Minimum 5 years of experience in glass engineering, materials science, manufacturing engineering, or related technical environment.
• Experience with glass formulations and applications, thermal properties, process…