Retail Banker - Vineland

Job Overview

Retail Banker I –

Working Hours:

40 per week –

Location:

Vineland, New Jersey, United States – Pay: $22.50 – $29.00 USD. Line of Business:
Personal & Commercial Banking.

• Proficiently handle products, services and routine transactions to identify opportunities, educate customers, and refer them to appropriate team members or internal partners.
• Demonstrate broad knowledge of the full product suite, services and processes within the business area.
• Build and nurture customer relationships by actively listening, engaging in additional conversations, and identifying additional needs.
• Make product recommendations based on customer needs and highlight features and benefits that support customers during challenging times.
• Utilize customer relationship management tools to proactively assess customers, identify solutions, and lead outbound sales activities.
• Independently resolve customer issues, errors and problems, escalating as necessary.
• Build working relationships with customers and explain detailed or complicated information clearly and concisely.
• Participate in customer outreach, servicing and advice activities to deliver on the brand’s promise of exceptional service.
• Engage in conversations with customers about loan products and facilitate the application intake process.
• Maintain an active registration status with the NMLS (Nationwide Mortgage Licensing System and Registry).
• Complete teller training upon hire to process customer transactions such as check cashing, deposits, transfers, and withdrawals while monitoring fraud mitigation.
• Deliver legendary customer experience by building trust, providing consultative support, and advocating for customers with proactive insights and recommendations.
• Act as a brand champion internally and externally, educating clients on self‑service options including digital channels.
• Ensure compliance with Bank Secret Act and Patriot Act, completing operational activities in accordance with company policies and risk frameworks.
• Participate in daily operations to align with TD’s risk framework and support accurate and timely completion of business processes.
• Collaborate with team members, support a positive work environment, and participate in knowledge transfer.
• Cultivate relationships with partner bankers to facilitate referrals.

• High school diploma or GED.
• Minimum 1 year of customer and/or sales experience in any capacity, or equivalent demonstrated through volunteering, education, or military experience.
• Teller experience preferred; ability to complete teller training upon hire.
• Demonstrated ability to engage in customer conversations, educate on products and services, and handle multiple tasks in a fast‑paced environment.
• Excellent communication skills – concise, clear, and consistent.
• Strong organizational skills to schedule and prioritize work.
• Ability to work independently and within deadlines with sound judgment and effective problem‑solving skills.
• Proficiency in Microsoft Office.
• Notary license preferred.
• Must maintain NMLS registration and comply with OCC requirements as a Loan or Mortgage Loan Originator.
• Passes required criminal background and credit checks.

• Must have a valid NMLS (Nationwide Mortgage Licensing System and Registry) registration.
• Eligible for employment with a covered financial institution under Regulation Z of the Truth in Lending Act.
• Eligible for registration as a registered mortgage loan originator with the SAFE Act, 12 U.S.C. §§ 5102 et seq., and its implementing regulations.

TD Bank is an equal‑opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Applicants with a disability requiring accommodations to complete the application process should email  with their name, contact method, and required accommodation.