L&D Specialist

Benefits and L&D Specialist Department:

Human Resources

Reports To:

HR Manager FLSA Status:

Exempt

Employment Type:

Full-Time

Location:

On-site POSITION SUMMARY

The Benefits and Learning & Development (L&D) Specialist is responsible for administering the organization’s employee benefits programs and coordinating training and development initiatives for new and existing employees. This role serves as the primary subject-matter expert on health insurance, life insurance, and leave administration, while also owning the tracking, scheduling, and reporting of employee training and onboarding programs. The ideal candidate is detail-oriented, highly organized, and able to balance compliance-driven benefits work with employee-facing training coordination.

• Serve as the primary point of contact and subject-matter expert for employee benefits, including health insurance, dental and vision, and life insurance plans.
• Administer day-to-day benefits operations: enrollments, changes, terminations, and qualifying life event updates.
• Manage leave administration programs, including FMLA, state leave laws, short- and long-term disability, and personal/medical leave requests.
• Serve as liaison between employees and insurance carriers/brokers to resolve claims, billing, and eligibility issues.
• Lead annual open enrollment: coordinate communications, employee meetings, system updates, and vendor deadlines.
• Ensure benefits programs comply with applicable federal and state regulations (ERISA, ACA, COBRA, HIPAA, FMLA).
• Reconcile monthly benefits invoices and partner with Payroll/Finance on deduction accuracy.
• Maintain accurate benefits records in the HRIS and prepare reports for leadership as needed.
• Respond to employee questions regarding plan coverage, costs, and procedures with clear, timely guidance.

• Track and maintain training records for all new hires and existing employees, ensuring completion of required onboarding and compliance training.
• Coordinate and schedule new-hire onboarding sessions, orientation materials, and training timelines.
• Monitor training compliance deadlines (e.g., safety, harassment prevention, role-specific certifications) and follow up on outstanding requirements.
• Maintain and update the Learning Management System (LMS) or training tracker, including enrollment, completion status, and reporting.
• Partner with department managers to identify ongoing training needs and coordinate delivery of relevant programs.
• Assist in developing or sourcing training materials, job aids, and onboarding documentation.
• Generate regular reports on training completion rates and flag gaps to HR leadership.
• Support employee development initiatives, including tracking certifications, licenses, and renewal deadlines.
• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent work experience.
• 2–4+ years of experience in benefits administration/general administration, HR generalist work, or training coordination.
• Working knowledge of health, dental, vision, and life insurance plan administration.
• Familiarity with leave of absence laws and processes (FMLA, ADA, state‑specific leave requirements).
• Experience using an HRIS and/or Learning Management System (e.g., Workday, ADP, UKG, Cornerstone, or similar).
• Strong organizational skills with the ability to manage multiple deadlines and competing priorities.
• Excellent written and verbal communication skills, with a service‑oriented approach to employee inquiries.
• High level of discretion and confidentiality when handling sensitive employee data.
• Proficiency in Microsoft Office/Google Workspace, particularly spreadsheets and reporting tools.

• PHR,…