Production Department Manager

McDanel Glass Solutions

Production Department Manager

Department:
Conventional Vial

Job Status:
Full Time

FLSA Status:
Exempt

Job Type: Regular

Reports To:

General Manager

Revision Level: 2

The Department Manager is responsible for the day‑to‑day leadership, management, and overall performance of the assigned manufacturing department. This position oversees departmental operations, personnel, equipment, safety, quality, productivity, and cost performance to ensure operational excellence and customer satisfaction. The Department Manager provides visible leadership by maintaining an active presence within the department, establishing clear expectations, developing employees, monitoring operational performance, and driving continuous improvement initiatives.

This role is responsible for building a culture of accountability, teamwork, safety, and employee development while ensuring departmental goals align with company objectives. Working closely with Production Planning, Engineering, Maintenance, Quality, Environmental Health & Safety (EHS), and Human Resources, the Department Manager utilizes performance data, key performance indicators (KPIs), and continuous improvement practices to improve operational effectiveness, develop talent, and support long‑term business success.

All work is to be completed in a professional manner consistent with the Mission & Vision Statement/Core Values and company policies.

• Lead the day‑to‑day operation of the department to ensure safe, efficient, and effective manufacturing operations.
• Demonstrate reliable attendance, punctuality, and dependability to provide consistent leadership and support departmental operations.
• Maintain a consistent and visible presence on the production floor to monitor operations, coach employees, identify opportunities for improvement, and remove barriers to production.
• Make timely operational decisions that support safety, quality, productivity, and customer requirements.
• Promote accountability, teamwork, professionalism, and adherence to the Company's Core Values.
• Promote and maintain a strong safety culture by ensuring compliance with OSHA, environmental regulations, company safety policies, and housekeeping standards.
• Collaborate with Production Planning to ensure production schedules, staffing, raw materials, and customer commitments are achieved.
• Ensure tooling, machinery, and production equipment are maintained in partnership with Maintenance and Engineering to maximize equipment reliability and manufacturing capability.
• Ensure departmental compliance with quality standards while driving continuous improvement initiatives to improve product quality and customer satisfaction.
• Support customer audits, quality investigations, root cause analysis, corrective actions, and technical inquiries.
• Monitor, analyze, and communicate departmental performance through key performance indicators (KPIs), including safety, quality, productivity, efficiency, scrap, downtime, labor utilization, and on‑time delivery; develop action plans to achieve performance objectives.
• Reduce manufacturing costs through scrap reduction, process improvements, improved equipment utilization, reduced downtime, and efficient labor deployment.
• Lead hiring, onboarding, training, coaching, performance management, disciplinary actions, and succession planning for department personnel.
• Conduct regular performance evaluations and establish employee development plans that support career growth and organizational objectives.
• Foster employee engagement through effective communication, coaching, recognition, and conflict resolution while partnering with Human Resources as appropriate.
• Communicate departmental goals, priorities, expectations, and performance through regular meetings and daily interaction.
• Partner with cross‑functional departments including Engineering, Maintenance, Quality, EHS, Customer Service, and Human Resources to support company initiatives.
• Maintain accurate departmental records, reports, and documentation.
• Perform other duties as assigned.

• High School Diploma/GED required.
• Associate’s or Bachelor’s degree in…