Quality Process Engineer

Job Title:

Quality Process Engineer

Job Description

The Quality Process Engineer serves as a key technical resource responsible for driving product and process quality across the full manufacturing lifecycle, from new product introduction through production and field performance. This role ensures that products consistently meet internal quality standards, customer requirements, and applicable regulatory and compliance obligations, including CE Marking, NRTL certifications, RoHS/REACH, and other market-access directives. The Quality Process Engineer acts as a cross-functional liaison between Engineering, Production, Sales, and external customer quality and engineering teams, while championing a culture of continuous improvement and zero-defect manufacturing.

Responsibilities

+ Drive product and process quality throughout the full manufacturing lifecycle, from new product introduction to ongoing production and field performance.

+ Ensure all products comply with internal quality standards, customer specifications, and applicable regulatory and compliance requirements such as CE Marking, NRTL certifications, RoHS/REACH, and other market-access directives.

+ Collaborate closely with Engineering, Production, and Sales teams to align quality objectives with design, manufacturing, and customer requirements.

+ Serve as a primary quality and process engineering contact for external customer quality and engineering teams, addressing quality concerns and supporting customer satisfaction.

+ Lead and support process improvement initiatives within the manufacturing environment to enhance product quality, process capability, and overall efficiency.

+ Develop, maintain, and improve manufacturing processes to support consistent, repeatable, and robust production outcomes.

+ Create, manage, and maintain quality documentation, including CAPAs, PPAPs, FAIs, NCRs, and other process quality records.

+ Investigate non-conformances and quality issues, perform root cause analysis, and implement effective corrective and preventive actions (CAPA).

+ Support and promote continuous improvement methodologies, including lean manufacturing and lean six sigma practices, to reduce defects and waste.

+ Use tools such as Excel and other documentation systems to chart, track, and report process and quality metrics.

+ Work with vendors and suppliers to secure materials and components that meet quality requirements and to address supplier-related non-conformances.

+ Participate in and sometimes lead cross-functional reviews of new product introductions to ensure quality and manufacturability requirements are integrated into designs and processes.

+ Support the development and execution of inspection and test plans, including first article inspections (FAI) and production part approval processes (PPAP/APQP).

+ Champion a zero-defect mindset within the organization by promoting best practices, training, and continuous feedback loops.

+ Identify, prioritize, and lead continuous improvement projects focused on process quality, yield improvement, and defect reduction.

Essential Skills

+ Bachelor's degree in a Science discipline, preferably in Engineering.

+ BS in Engineering or equivalent technical degree.

+ 3+ years of experience in a quality, process, or manufacturing engineering role within a manufacturing environment.

+ Internship or co-op experience working in a manufacturing setting, with exposure to CAPA or non-conforming materials.

+ Strong knowledge of quality documentation, including CAPA, PPAP, FAIs, and NCRs.

+ Proficiency in process improvement, process engineering, and manufacturing process development.

+ Experience in quality assurance and process quality within a manufacturing environment.

+ Ability to identify and lead continuous improvement projects.

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Experience with documentation and data analysis, including Excel charting and reporting.

+ Effective communication skills, including the ability to work with and secure vendors and suppliers.

+ Familiarity with non-conformance management and corrective action processes.

+ Understanding of lean manufacturing principles and continuous improvement methodologies.

Additional

Skills & Qualifications

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