Accounts Receivable Supervisor

Description

We are looking for an Accounts Receivable Supervisor to lead accounts receivable and payment processing operations for a high-volume team. This contract opportunity with potential for a permanent role is ideal for a hands-on leader who can strengthen day-to-day execution, coach staff, and improve performance in a fast-moving environment. The role combines people leadership, operational oversight, and cross-functional coordination to support accurate cash activity, billing, collections, and customer-facing financial processes.

Responsibilities:

- Direct and support a sizable team responsible for payment processing, accounts receivable activities, and related customer service functions.

- Recruit, train, and develop staff while setting clear expectations, monitoring productivity, and driving a high-performance team culture.

- Oversee billing, cash application, collections, and daily cash activity to help ensure timely and accurate financial operations.

- Handle complex or escalated customer issues with professionalism and sound judgment, working toward effective resolution.

- Produce and analyze operational and financial reports, including KPI tracking, to measure team effectiveness and identify improvement opportunities.

- Design and refine workflows, policies, and standard procedures to improve consistency, efficiency, and service quality.

- Partner with internal stakeholders to align processes, resolve operational challenges, and support strong business outcomes.

- Contribute to activities related to recently integrated systems, including process optimization, performance tracking, and user adoption support.

- Identify opportunities for continuous process improvement and evaluate tools, including AI-enabled solutions, that can enhance team performance.

Requirements

- Bachelor's degree in Accounting, Finance, or a closely related field.

- At least 5 years of supervisory experience leading accounts receivable, payment processing, or similar finance operations.

- Strong background in accounts receivable, cash applications, billing, collections, and cash activity management.

- Proven experience managing team performance, coaching employees, and overseeing high-volume operational workflows.

- Ability to create reports, interpret KPIs, and use data to guide decisions and improve results.

- Advanced proficiency with Microsoft Excel and comfort working with financial systems and reporting tools.

- Experience in healthcare or insurance environments is preferred.

- Prior exposure to call center oversight or system integration efforts is a plus.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .