Office Services Specialist

Title: Office Services Specialist

State Role

Title:

Office Clerks, General

Hiring Range: $38,112.00 - $43,545.00

Pay Band: 2

Agency: Virginia Department of Health

Location:VIRGINIA BEACH HQ

Agency Website:jobs.virginia.gov

Recruitment Type: General Public - G

Virginia Beach is seeking a This position provides direct service to the residents and visitors of Virginia Beach by serving as the main receptionist and general administrative support in our very busy Environmental Health (EH) divisions. This position also supports billing and includes small cash- handling component tied to program services. At this location there are three full time clerical support staff to assist the EH Manager, four EH Supervisors and 19 EH Specialists.

This position is responsible for Administrative Support, Office Correspondence, Customer Service and Records Maintenance

• Performs routine office and administrative duties
• Responds to inquiries and requests for information
• May order supplies for office and maintain standard office supplies for assigned program or work unit
• May coordinate and schedule meetings; record and transcribe meeting minutes
• Prepares reports as requested

• Prepares routine correspondence
• Communicates office updates and important dates to assigned program areas or work unit
• May route incoming mail/receipts/documents to appropriate staff/work units

• Provides quality customer service
• Responds to requests and questions regarding program services offered in a courteous, professional, and timely manner

• Assures files and forms are completed accurately
• Audits records for completeness, accuracy and compliance with established records maintenance guidance and procedures
• Develops and maintains office filing system
• May assist with interpretation and/or translation if applicable

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

• General knowledge of office principles and practices
• Working knowledge of word processing and spreadsheet software applications
• Ability to interpret and follow established procedures and guidelines
  
  Ability to communicate effectively
• Considerable skill in the operation of standard office equipment

• Experience in office setting specific to program area
• Experience working in public health
• Bilingual (Spanish & English)

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information;

and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website:(Use the "Apply for this Job" box below)..

If you have been affected by DHRM Policy 1.30 layoff and…