Administrative Assistant – Emergency Medical Services

Administrative Assistant – Emergency Medical Services

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.

The college had 3,399 graduates in , 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled 's institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges. This position will provide administrative, technical, and general office support to the Emergency Medical Services.

Support includes assisting with EMS office telephone and e-mail communications, maintenance of program and student records and databases, and other clerical duties associated with the program operations.

• Assist with entering class schedules, procurement, and textbook orders.
• Receive and file course syllabi, checking for compliance with TCC standards.
• Maintain accurate/detailed files related to purchasing, expenditures, inventories, and student data.
• Keep accurate student files and meeting minutes.
• Maintain confidentiality as appropriate.
• Order, stock, and inventory supplies from the college warehouse for the pathway.
• Schedule appointments and meetings.
• Communicate with other departments throughout the college to process a variety of college documents.
• Utilize excellent customer service skills while interacting with a variety of constituencies such as students, faculty, staff and Administration.
• Assist with preparing adjunct faculty contracts.
• Triage students, internal, and external customers to assess and meet their needs.
• Prepare and send standard office correspondence and forms.
• Complete workloads and reassigned time form submissions
• Other duties as assigned

· Knowledge of and ability to use a variety of PC-based software, including Microsoft Office Suite.
· Ability to create and maintain moderately complex spreadsheets and databases using Microsoft Excel.
· Knowledge of internet search techniques.
· Ability to work independently.
· Ability to communicate effectively orally and in writing.

· Knowledge of EMS admissions processes.
· Knowledge of state regulations related to purchasing.
· Knowledge of VCCS student information system.