Compliance Administrator

The Franklin Group is fundamentally built on our people. We recognize talent as our most precious resource, and we’ve strategically focused on three core priorities: identifying and recruiting exceptional candidates, fostering long-term retention of top performers, and empowering our team members to maximize their value-creating potential.

At Franklin Group, we focus exclusively on multifamily housing, where our passion, expertise, and resources deliver unmatched value for property owners. Our operational platform combines best-in-class people, processes, and technology to drive exceptional performance. Built on a strong foundation, we grow with purpose, ensuring predictable outcomes. With the energy of a youthful company and the wisdom of decades of experience, we are equipped to manage profitability, develop for sustainable growth, and invest for above-market returns.

The Franklin Group boasts one of the most skilled and experienced multifamily teams on the East Coast. Our leadership is composed of industry veterans who have honed their expertise from the ground up, many starting at the property level. With over 1,000 dedicated professionals, including both corporate leadership and support teams as well as on-site property teams, we are united by a shared passion for delivering excellence in multifamily housing.

As we continue to grow, our team’s commitment to innovation and exceptional service remains at the core of everything we do.

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• Health Insurance
• Vision Care
• Supplemental Insurance Plans
• Paid Community Service
• Paid Vacation
• Paid Holidays

Position:Compliance Administrator

Location: Virginia Beach, VA

Job :10490

# of Openings:1

JOB SUMMARY: The qualified candidate will serve as the primary administrative gateway between Property Operations, residents, and Franklin Group’s centralized Compliance function for new move-in and recertification submissions. Using an established AI-assisted review protocol operating outside of the residential management system, the Compliance Administrator will evaluate submissions for completeness, confirm that required data and documentation are maintained in the appropriate locations within the residential management system, and review preliminary qualification results based upon the regulatory metadata established for the applicable property.

Complete and properly organized submissions that satisfy preliminary review requirements will be routed to FG Compliance for formal consideration and approval or denial. Where deficiencies or potential qualification issues are identified, the Compliance Administrator will work with Property Operations and/or residents to obtain the documentation, corrections, or clarification necessary before resubmitting the file through the AI-assisted review process.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

• Serve as the centralized intake and administrative review point for new move-in and recertification submissions prior to formal review by FG Compliance.
• Process new move-in and recertification submissions through the established AI-assisted preliminary review protocol.
• Evaluate submissions for completeness and confirm that required information, forms, verifications, and supporting documentation have been provided.
• Confirm that required data and supporting documentation are entered, uploaded, and maintained in the appropriate locations within the residential management system.
• Review AI-generated preliminary…