Attractions Manager

Attractions Manager - Apex Entertainment

Location: Virginia Beach, VA
Employment Type: Full-Time

Are you ready to take charge of excitement and become the master of adventure? Apex Entertainment is looking for an Attractions Manager with an unyielding passion for creating unforgettable guest experiences. Join our high-energy team and embark on a thrilling journey where fun knows no bounds!

As the Attractions Manager, you’ll be the driving force behind our exhilarating attractions, leading Supervisors and Team Members to deliver exceptional service and safe, memorable experiences for every guest. This is your chance to bring the thrill to life-every day.

• Lead and coach Attractions Supervisors and Team Members to deliver world-class guest service.
• Set clear goals and provide day-to-day operational guidance to ensure a seamless experience.

• Oversee and enforce routine maintenance of all attractions.
• Work closely with the Maintenance Team to resolve issues quickly and maintain top-tier conditions.

• Ensure smooth daily operations across all attractions, with occasional support to Food & Beverage and Events teams.
• Manage staff scheduling, adapting to peak periods, holidays, and special events.

• Conduct daily inspections to uphold all safety standards and operational protocols.
• Partner with HR to maintain employee records, manage performance, and handle disciplinary action when necessary.
• Ensure compliance with health, safety, and cleanliness regulations.

• Foster a positive and professional work environment that inspires team success.
• Delegate tasks and empower team members to take ownership of responsibilities.
• Collaborate with the General Manager and Assistant GM, assisting with operations as needed.

• Recruit team members who are fun-loving, guest-focused, and team-oriented.
• Help build a culture that aligns with Apex values and promotes a strong team dynamic.

• Stay informed on industry trends, expand your knowledge, and seek ongoing opportunities for personal and team development.

• 1-2 years of experience in attractions, FEC, food & beverage, or hospitality
• Exceptional verbal and written communication skills
• Strong leadership and team management capabilities
• Detail-oriented, highly organized, and guest-focused
• Professional, positive, and energetic demeanor
• Ability to multitask and prioritize in a fast-paced environment
• High School Diploma or GED required;
  Associate or Bachelor’s degree preferred
• Proficiency in MS Office (Word, Excel, Outlook)
• Reliable transportation
• Flexible schedule, including availability for nights, weekends, and holidays

• Join a fun, passionate team dedicated to guest satisfaction
• Competitive pay with career growth opportunities
• Health, Dental, and Vision Insurance
• Paid Time Off + Birthday Off
• Free Attractions access
• Free shift meals
• A flexible schedule that supports your work-life balance