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Social Media Customer Experience Specialist

Job in Virginia Beach, Virginia, 23450, USA
Listing for: Navy Exchange Service Command
Full Time position
Listed on 2026-06-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Job Description & How to Apply Below

Navy Exchange Service Command seeks a Customer Experience Representative in Virginia Beach to enhance customer interactions via social media. You will engage with customers, address their concerns, and collaborate with marketing to optimize experiences.

Key qualifications include at least 2 years in retail or eCommerce and proficiency in platforms like Facebook and Instagram. A collaborative spirit and strong communication skills are essential for effectively supporting service members and their families.

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