Customer Service

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Full Time Virginia Beach, VA, US

Salary Range: $14.00 To $16.00 Hourly

Watson Apparel Co, LLC is looking for an organized, charismatic, attentive & experienced Full‑Time Customer Service Representative to join our Corporate office.

The Customer Service Representative will work with customers via phone and/or email who have complaints, orders, or require information about products/services purchased from the organization and provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

Qualifications of the job:

• 1 to 2 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
• Attention to detail and great organization skills
• Communication Skills (via phone lines and/or email)
• Problem‑solving aptitude
• Demonstrated ability to meet and maintain work schedules and deadlines
• Experience with Microsoft Office (Word & Excel)
• Ability to work independently and in a team setting

• 2 to 5 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
• Experience and/or knowledge of Shopify and Gorgeous platforms

Health insurance

Vision insurance

Schedule:

Day shift

Monday to Friday

Ability to commute/relocate:
Virginia Beach, VA:
Reliably commute or planning to relocate before starting work (Required)