Service Advisor - Hall Mazda

Service Advisor / Service Writer

Hall is now hiring a Service Advisor / Service Writer for our busy Mazda Service Department.

Base salary is $1,346.15 biweekly, with variable monthly commissions/bonuses. Total annual salary plus variable range is $54,000 - $86,000.

Summary:

Our automotive Service Advisor / Service Writer greets customers and consults with them on their vehicle service needs.

• Provide customer service to include vehicle service care and manufacturer’s warranty specifications
• Schedule and manage service appointments and service estimates
• Address and resolve customer complaints

• Prior experience in automotive service writing (preferred)
• Working knowledge of basic car functions, characteristics, and operations
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

• Health and financial benefits
• Training and mentoring opportunities
• Employee Purchase Program
• Mile One Support Fund
• Next Mile Scholarship Program
• Employee Assistance Program

Location:

Hall Mazda, Virginia Beach, VA (Zip Code: 23452)

Mile One Autogroup is an equal opportunity employer and maintains a drug‐free work environment.