More jobs:
Customer Service Representative I
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-07-31
Listing for:
Sentara Healthcare
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
The Customer Service Representative is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients.;
Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling.
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