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At Your Service Agent
Job in
Virginia Beach, Virginia, 23451, USA
Listed on 2026-08-03
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Answer incoming calls from guests, both external and in-house;
Communicate guest needs to the appropriate department and follow up to ensure requests have been handled;
Take room service orders;
Field guest complaints, researching to develop effective solutions;
Remain calm and alert during emergencies and heavy hotel activity
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