Golf Member Associate

Golf Member Associate

Imagine going to work knowing that what you do each day positively influences the lives of the children and families in your community. You'll discover that working at First Tee - Hampton Roads is more than a job—you will have an opportunity to make a lasting difference in the Virginia Beach community.

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world.

We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

The Golf Member Associate is responsible for operation of the service desk, membership transactions, greens fees and class registration, merchandise sales, financial transactions, golfer check-in, information, communication, and indoor facility supervision. Customer service is the number one priority. Some light cleaning is also required.

Essential functions include:

• Operation of an efficient, clean, and safe service desk and facility
• Basic point-of sale register functions for merchandise, class registration, memberships, greens fees, range balls, and special events
• Ensuring friendly, courteous, and efficient service to all guests
• Communicating in a friendly and informative manner with guests both on the phone and in person
• Selling memberships and registering members for classes and various programs
• Providing information on programs, memberships, events, pricing, registration, etc.
• Assisting with merchandise display and inventory
• Representing the organization through positive attitude and demonstrating a passion to help others enjoy the game of golf

Qualifications include:

• Previous experience in a customer service setting
• Strong customer service skills
• Display of maturity, dependability, and trust
• Strong communication and phone skills
• Ability to multi-task
• Basic sales experience preferred, but not required

Physical demands include:

• While performing the duties of this job, the employee frequently may be required to walk, stand, run, kneel, climb and stoop.
• Must be able to sit on the floor and get back up.
• Must be able to lift, pull and pull up to 50 pounds
• Must be able to stand or sit for long periods of time

An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver's license record, and/or a Child Protective Services Check (CPS). Additional driver's license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position.