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Service Center Lead & On-Duty Mentor
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-08-08
Listing for:
Pep Boys
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Pep Boys is seeking a Customer Service Lead to drive exceptional customer experiences and lead as the on-site point person when management is unavailable. The CSL will mentor staff, uphold safety standards, and partner with technicians to deliver efficient automotive service operations.
The role demands a high-performing service professional with strong communication skills and the ability to manage opening/closing procedures and escalated issues. Full-time position with varied shifts.
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