Client Service Associate - Entry Level

We are a growing event marketing firm focused on creating engaging and memorable experiences for our clients and customers. We are looking for a motivated Client Service Associate to join our team and provide exceptional customer service while supporting live events and promotional activities. This is an excellent entry-level opportunity for someone who enjoys working with people and is interested in customer service, events, marketing, promotions, and brand experiences.

No previous event experience is required—paid training is provided.

• Serve as a friendly and professional point of contact for clients and event attendees.
• Answer questions and provide information about events, promotions, and services.
• Build positive relationships with clients and customers.
• Assist attendees with event registration, schedules, and general inquiries.
• Create a welcoming and positive experience for customers and guests.
• Address customer questions and concerns and help find effective solutions.
• Communicate with team members to help resolve issues and support successful events.
• Keep clients and attendees informed about event updates and important information.
• Maintain professional communication through phone, email, and in-person interactions.
• Support event marketing, promotions, and customer engagement activities.

• Strong verbal and written communication skills.
• Friendly, professional, and comfortable interacting with customers.
• Strong organizational and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment.
• Positive attitude, strong work ethic, and willingness to learn.
• Customer-focused mindset and genuine interest in helping others.
• Ability to adapt quickly and handle unexpected situations professionally.
• Previous experience in customer service, events, hospitality, marketing, retail, or sales is a plus but not required.

• Paid training and hands-on experience.
• Health and dental coverage to support your overall well-being.
• Career advancement opportunities with room to grow within the company.
• Supportive and team-oriented work environment.
• Opportunities to build valuable skills in customer service, events, promotions, and brand marketing.
• Hands-on experience working at live events and promotional campaigns.