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Resident Accounts & Billing Specialist
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-08-22
Listing for:
AvalonBay Communities
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Avalon Bay Communities, Inc. is seeking a detail-oriented Prior Resident Specialist to join our Partner Services SODA team. You will process SODA, refunds, and inquiries from prior residents and internal teams via the phone queue, ensuring accuracy and compliance.
The role emphasizes clear communication, problem solving, and timely task completion. The position is based in our Virginia Beach or San Antonio Customer Care Centers, with a focus on accuracy, empathy, and cross-team collaboration.
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