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Customer Experience Advocate
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-09-05
Listing for:
City Auto Glass, inc.
Full Time
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Safelite is seeking a Customer Advocate who serves as a first impression for customers by handling administrative tasks, scheduling, work orders and invoicing, and greeting visitors. You’ll respond to phone calls and emails to deliver a memorable experience during every interaction.
You’ll welcome in-shop customers, resolve concerns quickly, manage service issues and pricing questions, verify insurance, and process orders and credits to keep operations running smoothly.
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