Customer Service Coordinator
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-09-09
Listing for:
Rite-Rug
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
POSITION SUMMARY:
Coordinate customer service activities in order to ensure customer satisfaction.
ESSENTIAL FUNCTIONS:
Research and resolve disputes
Enter order information
Process and schedule work orders
Enter installer pay information and back charges
Job cost invoices
Post payments
Respond to customer service issues
Answer incoming telephone calls
Maintain files
Perform other duties as assigned QUALIFICATIONS AND REQUIREMENTS:
Have earned a minimum of a High School Diploma or equivalent.
Possess and have demonstrated proficient computer experience in Microsoft able to multi-task and prioritize the duties required.
Exhibit effective oral and written communication able to work independently and problem solve.
Exhibit excellent customer service skills.
Possess the ability to handle a high volume call environment.
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