Auto Service Customer Experience Specialist
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-09-09
Listing for:
MileOne Autogroup
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support
Job Description & How to Apply Below
Hall Mazda in Virginia Beach seeks a Customer Service Specialist to elevate the service department’s customer experience. The role supports the Service Manager, advisors, and sales as needed to implement customer-centric processes.
Responsibilities include monitoring CSI scores, addressing feedback, and coordinating resolutions with the service team. We value empathy, strong communication, and a customer-first attitude, with opportunities for growth within the Mile One Autogroup network.
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