Admission and Enrollment Specialist

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
https://(Use the "Apply for this Job" box below)..aspx or call DARS at , or DBVI at

Posting Summary

Working Title

Working Title Admission and Enrollment Specialist

Role Title

Role Code

Role Code 29143-SW

FLSA

FLSA Nonexempt

Pay Band

Pay Band 03

Position Number

Position Number

Agency

Agency Tidewater Community College

Division

Division Tidewater Community College (Div)

Work Location

Hiring Range

Hiring Range $35,012 - $42,000, commensurate w/ experience.

Emergency/Essential Personnel No

EEO Category

Full Time or Part Time

Full Time or Part Time Full Time

Does this position have telework options?
-Telework options are subject to change based on business needs-

Does this position have telework options?
-Telework options are subject to change based on business needs
- No

Does this position have a bilingual or multilingual skill requirement or preference?

Does this position have a bilingual or multilingual skill requirement or preference? No

Work Schedule

Monday – Friday from 8:30 a.m. to 5:00 p.m. Some evenings and weekends may be required during peak enrollment periods.

Sensitive Position

Sensitive Position No

Job Description

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College ( TCC ) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.

The college had 3,399 graduates in , 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC . TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges. The purpose of this position is to support the Office of Admission and Enrollment Services.

The incumbent implements and executes policies and procedures prescribed by the Office of Admissions and Enrollment, to include processing applications for admissions, scanning admissions documents, processing registrations and, related documents, servicing as part of the college-wide recruitment team and, serving as the alternative domicile officer.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Knowledge of effective customer services techniques
• Ability to work effectively and communicate with students of diverse backgrounds
• Ability to work as a team member in a fast-paced environment
• Knowledge and ability to interpret, apply and communicate VCCS , FERPA , and college policies and procedures as it relates to admission, enrollment, records and grades
• Knowledge of recruitment and college matriculation process, especially as applied to community college education
• Ability to train and support part-time staff and student workers in carrying out the functions of the admissions office which includes information programs, campus tours, and accurate completion of admissions documents
• Ability to collaborate with campus faculty, staff, and college-wide offices to plan and implement student recruitment and admissions activities
• Ability to organize…