Technical Services and Training Specialist

## Technical Services and Training Specialist Apply locations:
Virgina Beach, VAtime type:
Full time posted on:
Posted Yesterday job requisition :
JR0003870
*
* Position Overview:

** The Technical Services & Training Specialist supports the Technical Services Manager in developing, delivering, and maintaining technical, operational, regulatory, and service training programs. This role serves as a technical resource for franchise owners and associates by providing technical guidance, supporting compliance initiatives, assisting with product evaluations, and helping ensure consistent service delivery across the network.
*
* Key Responsibilities:

*** Assist in developing, delivering, and maintaining technical training programs for franchise owners, managers, office staff, and service professionals.
* Provide technical guidance and operational support related to pest management, equipment, application techniques, and service quality.
* Support regulatory compliance initiatives, including pesticide licensing, certification requirements, and communication of regulatory updates.
* Assist with evaluating new products, equipment, and service offerings through field testing and performance analysis.
* Collaborate with cross-functional teams to develop service protocols, operational resources, and technical documentation.
* Coordinate technical training events, onboarding activities, and certification programs while maintaining training materials and learning management system content.
* Track training effectiveness and service quality metrics and maintain technical resource libraries and knowledge management systems.
* Perform other duties as required.
** Required Attributes:
*** Ability to communicate effectively, both verbally and in writing, across cross-functional teams.
* Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
* Detail-oriented with a high level of accuracy.
* Strong analytical, problem-solving, and critical thinking skills.
* Ability to work independently and collaboratively.
* Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams.
* Strong organizational and time management skills.
* Strong understanding of pest management principles and Integrated Pest Management (IPM).
* Ability to explain technical concepts to a variety of audiences.
* Strong presentation and facilitation skills.
* Franchise-first mindset with a customer service focus.
* Ability to travel independently (25–40%)
** Education, Experience, &

Certifications:

***
* Required:

*** High School Diploma or GED
* 2–4 years of experience in pest management, technical services, training, or operations support.
* Certified pesticide applicator or ability to obtain certification within a specified timeframe.
* Equivalent combination of education and relevant experience may be considered.
** Preferred:
*** An Associate's degree in a related field.
* Experience in mosquito or general pest management.
* Experience with Learning Management Systems (LMS).
* Experience supporting franchise operations.

Brand:

MOJ Mosquito Joe
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